First Responder Report Viewer

Benefits include:

  • In-app notifications replace “noisy” texts and emails.
  • View high-resolution photos of the damage directly on a smartphone (“eyes on”).
  • See the exact location on the map, zoom and pan and get directions.
  • Directly call the appropriate first responder from the app.
  • Toggle between list and map views, with the ability to sort, filter and search.

Background

Utility crew supervisors who do not have access to a PC-based web portal need real-time “eyes on the scene.”

The Problem

Utility crew supervisors and their crews need to know which problems have been reported. Real-time information-gathering  improves response and repair outcomes, but first responder damage reports are typically difficult to manage on a smartphone.

The Solution

Our First Responder Report Viewer app makes it easy for authorized users in the field to view and manage portal-based information in a native application on their smartphone.

iRestore App